Manufacturing organizations collect and use myriad data from various sources, including customers, accounting, sales and marketing, and operations. When you allow CRM and ERP to talk to each other, all these data interact, too, revolutionizing your manufacturing firm in the following ways.Read More
Is your CRM everything it could be? Many teams focus on all the wrong things when it comes to CRM implementation and are left scratching their heads, asking "What went wrong?" Here are four reasons you may be underutilizing your CRM and how to turn things around!Read More
You can choose the ideal software for your organization, but if intended users are not engaged, project expectations will not be met. Here are four best practices to guide user adoption of your CRM software.Read More
Choosing the right CRM platform for your business is no small feat. These guiding principles will help you avoid common pitfalls encountered when deploying new CRM.
Deciding whether to reimplement or upgrade your customer relationship management (CRM) software is not an easy choice. Some CRM users mistakenly assume reimplementation and upgrading result in the same outcome. However, there are specific scenarios when implementation makes sense for an organization and others when an upgrade is the better choice.
Many CRM users have not tapped into the full capacity of their software. Even worse, some are getting by with a system that does not add substantial value to their customer management strategy. If your software is not offering most of the below features, it’s time to rethink your CRM.Read More
BroadPoint Inc., a leading provider of business application solutions and services for commercial, membership and non-profit organizations, has been named a top-performing CRM company in Washington, D.C. by Clutch. Clutch recognized BroadPoint for its market presence, work portfolio, and—above all else—exceptional ability to deliver high-quality work to clients.Read More
Successful small and medium-sized businesses are relying on technology solutions that automate and streamline their sales processes to fuel rapid growth. For these companies, choosing a proven digital sales solution, like Dynamics 365 for Sales, is critical for these three reasons.Read More
Today’s sales organization must strike a delicate balance between digital and personal. The traditional sales process alone will not reach your prospects in 2019; technology is the key to achieving a new era of buyer engagement.Read More
A member certification program is a valuable asset that your association can provide to members that rely on certifications and accreditations for employment.Read More