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Investing in Your Success

As a BroadPoint Client, your investment in the success of your organization will continue into the future. We are dedicated to making sure that you understand and use all available tools and resources that extend the functionality of your business systems.

Account Managers

BroadPoint employs Account Managers who act as your dedicated contact and advocate. By coordinating with your other team members, they ensure that you are making the best decisions for your business.

ClientAdvantage Support

When you're using a mission-critical system, having a knowledgeable and responsive technical support team is essential.  ClientAdvantage Support Service program is targeted at keeping your system and users operating at peak efficiency.   Designed to reduce problems during implementation, improve  functionality and maximize ongoing productivity, ClientAdvantage is the foundation of our partnership offering.

Solution Audit

During a Solution Audit, we'll review your current software solutions to ensure you are getting the most out of your investment and help you plan for needed system adjustments or updates. We'll ask questions that you may not have considered since your initial implementation and help you consider how recent advances in technology and software might help you further leverage your investment.

Webcademy

BroadPoint Webcademy is a series of monthly webcasts.  These sessions bring together BroadPoint team members and product experts in an easy to use environment for you to discuss your solutions, address business needs and establish a true community.