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BroadPoint Engage

A CRM for the Modern Membership Organization

Your Mission Matters

Designed for not-for-profit organizations and associations, BroadPoint Engage helps you manage, track, and report on member and donor engagement. Integrating tightly with the Microsoft applications you already use, BroadPoint Engage transforms a traditional association management system (AMS) into a solution that can be tailored to meet your specific needs.

With BroadPoint Engage, you will:

  • Engage with members and constituents on multiple channels
  • Process event registrations, dues, and donations through your website
  • Track all correspondence, marketing, and member responses within a single system
  • Identify and react to membership trends
  • Create and send more targeted member communications
  • Manage and monitor operations anytime, from any device
  • Integrate and consolidate data from existing systems to generate dashboards and reports about donors, volunteers, events, finances, and more
  • Analyze real-time insights and KPIs to help you make decisions that will further your mission
  • Use a familiar interface that works seamlessly with Microsoft applications like Outlook and Excel

Maximize effectiveness at every touch point

Effective membership management requires knowledge. The more you know about the people you interact with, the better. For instance, members love to talk—not always directly to you, but to each other. Today’s savvy association leaders have picked up on that. Microsoft Dynamics CRM and BroadPoint Engage keep you in the know across social media and discussion boards. Your mission matters, and BroadPoint Engage wants to help make your mission possible. With BroadPoint Engage in the cloud, you will:

Build stronger relationships with members

  • Quickly respond to questions and feedback through multiple channels
  • Empower members with a self-service web portal
  • Send more targeted communications
  • Leverage technology to create member scorecards and connect like members

Quickly become a power user

  • Use a familiar Microsoft interface for decreased training time
  • Access data anytime, anywhere through web portal and mobile devices – on demand

Leverage your existing systems

  • Work seamlessly with Microsoft Office applications, including Microsoft Office 365
  • Consolidate and integrate data from existing systems about members, events and finances

Make better decisions based on real-time insights

  • Identify potential new members and donors
  • Market effectively to grow your membership base

Interested in learning more?

Take a closer look at what you can achieve with BroadPoint Engage:

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