Drive sales productivity, increase visibility, and expand revenues with the robust account management system of Microsoft Dynamics CRM 3.0, which automatically tracks sales-related activities and revenues. This system includes analytical, operational, and collaborative tools that you can use to improve and maintain good customer relations. It also provides tools that help assess customer value in terms of the future business they might generate.

Microsoft Dynamics™ CRM

Among the rapid returns that flow from an investment in Microsoft CRM 3.0 is an increase in the number of qualified sales leads and opportunities, better coordination of sales activities (leading to a more focused sales effort), and a sales force more aware of customer needs and histories. Specific functionalities within the sales module include:

Opportunity Management
Opportunity Management it easier to convert leads to opportunities, and then track them throughout the sales cycle

Sales process management
Enables the consistent tracking and closing of sales opportunities.

Pipeline optimization
Analytical tools to provide sales people with qualified leads and opportunities.

Quotes
Quotes are generated using a full-featured product catalog that supports complex pricing levels, units of measure, and discounts.

Order management
Converts quotes to orders that can be modified and saved until they are ready to be billed as invoices.

Sales force management
Makes it possible to measure sales performance against quotas.

Sales literature
Create, manage, and distribute literature that supports the sales process.

Direct e-mail
Use templates to send customized e-mail messages to customers sharing common characteristics.